Learn more about the care of your vehicle

FAQs Frequently Asked Questions

General Questions

Monday thru Friday 7:30 to 5:00
Saturday - Closed
Sunday - Closed

You have three ways to schedule your next appointment:

  1. (860) 233-5177
  2. Visit Our Online Portal
  3. Come Visit Us at 7 Raymond Road, "Blue Back Square" West Hartford, CT

OBD stands for "on-board diagnostics," a computer-based system built into all model year (MY) 1996 and newer light-duty cars and trucks. OBD monitors the performance of some of the engines' major components, including individual emission controls. The system provides owners with an early warning of malfunctions by way of a dashboard "Check Engine" light (also known as a Malfunction Indicator Light or MIL, for short). By giving vehicle owners this early warning, OBD protects not only the environment but also consumers, identifying minor problems before they become major repair bills..

When you turn on the ignition, the "Service Engine Soon" or "Check Engine" light should flash briefly, indicating that the OBD system is ready to scan your vehicle for any malfunctions. After this brief flash, the light should stay off while you drive as long as no problems are detected. If so, you'll be glad to know that your vehicle is equipped with an early warning system that could save you time, money, and fuel in addition to helping protect the environment!

If the light comes on and stays on, the OBD system has detected a problem. Your vehicle might have a condition that wastes fuel, shortens engine life, or causes excessive air pollution. If left unaddressed, these conditions could also damage your vehicle and lead to increasingly expensive repairs. For example, OBD can identify a loose or missing gas cap (which wastes fuel and contributes to smog) or engine misfire (which can lead to severe or permanent engine damage).

Semi Annual Check In

We offer the NAPA Auto Care "Peace of Mind" warranty, providing our customers with 12 months 12,000-miles of worry-free protection on qualifying parts and labor.

The tires are rotated from front to back using the recommend rotation pattern and this helps the tires wear more evenly.

Drivers get inspections for many reasons; going on a trip or just want to make sure your vehicle is ready for the summer or winter. Maybe they just bought a used car and want to give it the once over. An inspection at Modern Tire WH may reveal some things that are broken or are getting close to having a problem.

That’s the belt that powers the engine’s accessories like the alternator, air conditioner, power steering and brakes. You’ll want to replace the serpentine belt before it breaks or wears down too much, because that could lead to other problems.

Owners may not always know their recalled vehicle still needs to be repaired. NHTSA's new search tool lets you enter a Vehicle Identification Number (VIN) to quickly learn if a specific vehicle has not been repaired as part of a safety recall in the last 15 years.

This tire recall search tool was created to help consumers identify tires manufactured by USTMA members that may be subject to a recall.